Please contact us on WhatsApp within the next day of order, and we will do everything possible to help you.

Once your order is dispatched you will receive a shipping confirmation with a tracking number to see the delivery process at any moment.

The exact charged amount in other currencies depends on a bank exchange rate, as the payment will be processed in MYR.

We do not offer returns or refunds. However, we do provide exchanges within 3 days of receiving the order. You may exchange your item for a different size or any other product of equal or higher value. If the new item is more expensive, the price difference must be topped up.

To qualify for an exchange, the item must preserve its original condition, packaging, labels, and the item shows no signs of wear.

Please contact us on WhatsApp to initiate the process. 

Please note that all the costs, expenses and taxes involving the return of products are at your own costs and shall be solely borne by the customers.

In order to proceed with an exchange, please get in touch with us on WhatsApp within the next day of receiving the order, provided that you have preserved its original condition, packaging, labels, and the item shows no signs of wear.

Yes, your order can be canceled before it has left our warehouse. We are unable to cancel an order once it has handed to the shipping company. As the DHL is a third party company the return cannot be done within their service. For all the requests, please contact us on WhatsApp.

You can exchange the full order or part of the order within 3 days of receiving the order provided that you have preserved its original condition, packaging, labels, and the item shows no signs of wear.

Care instruction for each piece can be found in a product description.

You can contact us on WhatsApp, and we will be happy to guide you on your perfect fit, according to your measurements.

You can get in touch with us on WhatsApp and we will be happy to help you ASAP.

You can get in touch with us on WhatsApp.